Stop managing IT in 10 different tools.

One tenant-isolated workspace for monitoring, assets, tickets, vendors, Git, and more—including a full VAPT module for engagements, scans, and audit-ready reports.

New · Release 2026.04 — Multi-tenant audit exports & SLA dashboards now live See changelog →
ITSM · ITIL

Problem management for root-cause analysis and known errors

Find and fix the root cause behind recurring incidents — record the RCA, a temporary workaround, and the permanent resolution, and flag confirmed issues as known errors.

Product preview · sample workspace (demo data)
Engagements
RBAC
Tickets
acme.infronest.com/workspace
All systems operational
WORKSPACE
A
Acme Corp
MODULES
Overview
Infrastructure
Security & VAPT
IT Assets
Tickets23
Git & QA
Vendors
Budgets
Access & RBAC
Live workspace overview
Last sync 2s ago · Updated by agent
Today7d30d
Servers
142
All healthy
Open tickets
23 (7 urgent)
SLA at risk
Assets tracked
1,284
+12 this week
VAPT score
A+
Last scan 2h ago
Server response time · last 24h
avg 142ms
Product proof

Backed by shipped routes

Backed by app modules

Problem Management is a live product route over the ITSM problem backend.

Protected app route: /problem-management
How it works

Built around real workflows

Highlights below describe capabilities already present in the protected app behind this page.

Priority and impact triage
Root-cause analysis (RCA)
Workarounds and known-error register
Permanent resolution tracking
Workflow

What teams can do here

Step 1
Log a problem
Step 2
Investigate and record the root cause
Step 3
Publish a workaround / known error
Step 4
Close with a permanent fix
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